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Customer Bill of Rights


You have the right to…

Feel Respected

We treat everyone with compassion, like old and valued friends.

Professionalism

All of your dealings with us will be performed with accuracy and honesty.

Understand

We want you to understand all contracts and agreements. Please ask for an explanation of all terms of your loan and insurance products.

Change Your Mind

If within one week you decide it was not a good idea to get your loan, go ahead and return what you borrowed with no finance charge or fee.

Privacy

We exercise caution in all aspects of your privacy. We are constantly reassessing and improving our security systems.

Happiness!

If you are displeased with any aspect of your interactions with CashCo or with a CashCo employee, we want you to call or email a supervisor. Our consumer Toll-Free Hot-Line is 866-508-8787 and our email address is [email protected]. We take your comments seriously and you can expect a response within two working days.

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Have questions? Ask us anything! We’re here to help.

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  • Call Us: 503-356-8542
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© 2025 CashCo Financial Services, Inc.

Oregon Consumer Finance License NMLS 1235233

Click here to access NMLS Consumer Access Database

Important Note:

CashCo is now working with a new payment processor, which will require you to provide an account number and zip code before submitting your payments.

Your account number consists of your 8-digit date of birth plus the last 4 digits of your Social Security number. For example, if your birth date is April 1, 1983, and the last 4 digits of your SSN are 1234, you would enter: 040119831234

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  • Ask Us
    • Frequently Asked Questions
    • Online Privacy Notice
  • Resources
    • Our Blog
    • Personal Finance
  • About
    • Our Story
    • Customer Bill of Rights
    • Video Gallery
  • Locations
  • Contact
    • Contact Us
    • Customer Comments
    • Careers at CashCo
  • English
    • Español